A little while ago I went to go and try to capture some game play using my Extremecap U3 by Avermedia using their capture software Recentral. It seems as of the new 1903 update Windows blocks the driver. It will capture video but it won't capture audio. Sure you can hear the audio just fine while using the software but again no audio capture.
I went to contact Avermedia customer support and they had said for whatever reason Windows is blocking the driver. Of course I have the email here for you guys to see it also has a direct link to the driver which will solve the issue. However this may or may not work for you so don't blame me if it doesn't.
Hello Mr./Ms. Eric D Frendo-Cumbo, |
Thank you for choosing AVerMedia. |
Hi, 1.Please install new software for solving audio issues. https://drive.google.com/open?id=1BV4b_3GtoS147bM3VZ3FUs69ArIj7No 2.During the install process, you may refer to Code 52 issues, code 52*: The driver error code 52 refers to that Windows cannot verify the digital signature for the drivers required for this device. Probably the driver installed on your computer is signed incorrectly. https://drive.google.com/open?id=1_qO4sueMVs9zHftHKA1lJxX9fTUqaeWU https://www.drivereasy.com/knowledge/solved-driver-error-code-52 3.After installing the driver, please follow this FAQ process way to disable signature on your computer setting. Best regards, AVerMedia Service Support |
For me this driver works and it should for you. As I'm aware I've seen people have similar issues so I'm kind of baffled why Avermedia has not included this driver on their site yet.
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