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Sunday, March 17, 2019

0x80070005 Microsoft Store Apps Fix (Win10)


I'm gathering you're here cause you got the error above seen in the screenshot.  Of course with Windows 8 - 10 you probably have come across a few issues involving the Microsoft Store.  I gotta fix for the 0x80070005 error now this may or may not work and this may work with other errors as well.

Remember that in doing this you're responsible for the actions you take.  I will not be held accountable if this messes up your system.

First off your going to want to download an app called Wise Force Deleter which is available here:
https://www.wisecleaner.com/wise-force-deleter.html

Install and run.  After that you want to grab the folders for the certain app that is broken with in Wise Force Deleter.  For me it was the Movies and TV app so it would be under Microsoft.ZuneVideo available at C:\Program Files\WindowsApps.  So if you're having issues with the music app it might be Microsoft.ZuneMusic.  Not sure what other apps might be under but you can do a search on Google to relate your app to one of the folders.

Also make sure you select the right folders or you might mess this up but if you did it may work after the upgrade process.

Anyways if you see more then one folder attached to your app delete them.  Example being Microsoft.ZuneVideo has 4 folders.  So make sure you collect all four folders.  A pop up will come up asking you if you want to delete all sub folders and unlock and delete click yes.  Once you have selected the folders you want to delete click "Unlock & Delete".

Once done the folders should have disappeared. Now for the next step and this will take awhile depending on your hardware and your internet connection.  Download Media Creation Tool from the second link at the following link: https://www.microsoft.com/en-ca/software-download/windows10.  The second link will be the "Download tool now" button.

After that open the Media Creation Tool that you downloaded.  It will start collecting data for an upgrade.  After that click the upgrade button and head on to upgrading your Windows 10 operating system by clicking next.  Once complete go back to the Microsoft Store app and search for the app that was broken and click install.  Once you have done this the app should now go and install and be able to run again.

For me it was the Movies and TV app and as you can see from the screenshot that I took after fixing its running again.



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